Terms and conditions

Disclaimer: As an e-shop owner you should publish Terms and Conditions on your website. The document should specify the relationship between you and your customer, explain your refund and withdrawal policy. There are many sample templates for Terms and Conditions to be found online, just search for „Terms and Conditions generator“. In any case, we strongly recommend you to seek legal advice and adjust the template to suit the needs of your business.

Cooking Box Quality Policy

At Cooking Box, we are committed to delivering high-quality products to all our customers. As food trailer manufacturers, we strive to design and build units that meet the highest standards of durability, functionality, and safety.

Our Commitment:

1. Product Quality: We guarantee that all our food trailers are made with top-quality materials and under strict production controls.

2. Customer Satisfaction: We are dedicated to providing exceptional service and meeting our customers' needs at every stage of the process, from the initial consultation to the final product delivery.

Regarding Installed Equipment: While we are committed to delivering high-quality food trailers, we acknowledge that there may be failures in the installed equipment. Our suppliers are responsible for providing the service and maintenance of these devices. In case of a malfunction, we will assist our customers in contacting the appropriate suppliers to ensure a quick and efficient resolution.

Customer Responsibility: The customer is responsible for the proper maintenance and use of the installed equipment in the food trailers. We recommend following the usage and maintenance instructions provided by the equipment manufacturers to ensure their correct operation and longevity.

At Cooking Box, we believe in transparency and open communication with our customers. We are here to support you and ensure that your experience with our products is positive and satisfactory.